The Connor Group, Inc

Negotiation Skills

At some point, almost all business transactions involve some level of negotiation.   Your goal is to achieve an arrangement that is both suitable to you, your company and your customer.  At the same time, the negotiation should not only preserve but enhance your relationship with the customer.

Our Negotiation Skills program covers:

bulletHow effective preparation of the right things is key to the success of a negotiation.
bulletHow to uncover information that will give you the indicators of how your customer may negotiate.
bulletKey questions to ask to determine the range of options.
bulletWhat to consider to determine how you stack up against your negotiating partner.
bulletFour negotiating styles; how to identify them and how to interact with them.
bulletWhat to do when your style collides with your partner's style.
bulletHow to generate a vast number of alternatives and options.
bulletHow to avoid the most common negotiation tricks.

This one day program is available for delivery by The Connor Group, Inc. or by your own internal staff.  Our leader's guides are well scripted and supported by PowerPoint.

Contact Us For More Information

Return to Home Page