eLearning Projects
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Here is a sample of some recent projects we have completed: | |||
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Subject |
Description |
Industry Target Audience |
Tools Used |
Customer Service Skills |
This program dealt with the basics of effective communication with customers. Topics included effective questioning and listening skills, problem solving and dealing with angry customers. |
Luxury Homebuilder Customer Service Representatives |
Captivate Photoshop Extensive video Voice tracks Sound Forge |
Selling Skills |
This program communicated a 7-step sales process that guided the sales representative’s interactions with potential residents. It also contained modules that guided managers through a series of reinforcement meetings they could hold with their sales representatives. |
Apartment Management Sales Representatives Sales Managers |
Captivate Video Voice tracks Sound Forge |
Management Leadership Skills |
This three module series included:
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Parts Distribution and Warehousing Managers Executive Team Members |
Captivate Photoshop Camtasia Extensive video Voice tracks Sound Forge |
Injury & Illness Prevention Plan |
This program covered safety programs in compliance with California safety laws. |
Commercial Real Estate Management Field Maintenance Workers Office Staff |
Captivate Photoshop Voice tracks Sound Forge |
Certified Postal Consultant Program |
This four-module program was designed to familiarize sales representatives with the various rate structures and processes of the US Postal Service. |
Office Equipment Sales Representatives Sales Managers |
Captivate Photoshop Camtasia Extensive video Voice tracks Sound Forge |